SDSUcard Pick Up Frequently Asked Questions

Do I need to make an appointment to pick up my SDSUcard? I uploaded my photo and ID already.

No appointment is needed to pick up an ID card. Please stop by our office anytime we are open to pick up your card.

I lost my SDSUcard. How long does it take to get a replacement card?

We offer same day service during our non-peak season. Please stop by our counter at the University Bursar's office (formally called Student Account Services) in Student Services West 2536 to get your ID card. Replacement cards will be ready within 3-5 minutes.

My card was recently consfiscated. Can I get it back from your office?

Visit dining services to get your ID card back. Education Bldg. Room 112

I have a card as an undergraduate student but am now a grad student. Do I need to replace my card? If I want a new card that reflects my "GRAD STUDENT" status, can I replace my card? Is there a replacement card charge for this?

Undergraduate students who join the graduate program are not required to purchase a ‘graduate’ card. The undergraduate card will continue to work, the only difference is the title. A replacement ‘Graduate’ card can be purchased from our office.

Do I have to get a new card each year that I am a student?

No, one card is sufficient for the duration of your educational program.

I thought I lost my card and requested a replacement but now I have found my card. Can I cancel my request? Can I still use my old card now that I received a new card? Will I still be charged?

All old cards are permanently deactivated as soon as a new card is printed. If your most recent card is lost a replacement will need to be purchased.

How can I request an replacement card?

Report card lost on GET (click on "I Lost My Card")
If you find your card, you can re-activate your card by clicking on "I Found My Card". If the missing card contains a funds balance, reporting your card lost will prevent others from using it.
If a replacement card is needed please come to our office.

I am unable to visit your office during office hours. Can my card be mailed out to me?

Cards can be mailed, however we recommend that they are picked up in person at our office.

For my drivers license/passport verification, can I show just a picture of it or do I need to bring a physical copy of it as verfication?

No, only the physical form of identification is accepted.

Am I allowed to show an expired ID/Passport as ID verification to get my SDSUcard?

Expired IDs will not be accepted.

I don't have a driver's license or state ID card. How else can I verify my identity?

Other accepted forms of identificate are 1) government issued passport, 2) high schoold id with birth certificate, 3) military ID