GET Application

I can't register on GET. It says can't verify my account. What can I do?

Check that your name you are entering matches the spelling that is on your school record. Use the same email address you used to register your account. Be sure to confirm your email address when you create you account. You will receive an email asking you to confirm your email address. Respond to the email to confirm your account to activate it.

I can't log in to GET. It says my account already exists but I can't remember my log in information. It won't let me reset my password. What can I do?

You may have registered with a non-SDSU email address. Try using your personal email address. You may be entering your empl number instead of entering your RED ID number.

Which number do I use to register an account on GET- my EMPL ID or my RED ID number?

If you first attended SDSU in Fall 2022 or earlier, your RedID begins with an 8, If you first attended SDSUid after Fall 2022, your RedID begins with a 1

Which email address should I use to register my account on GET? My SDSU email address or my personal email address?

We recommend students use their student email address provided by the university.

I can't reset my password on the GET application. What can I do?

Use the forgot/reset password available on the GET mobile app. Make sure you are entering the email address provided at the time your GET account was created.

I recently changed my name/use a different name from my legal name. What name do I enter on the GET application to register an account?

Use whichever name is on your student record- with the registrar’s office (if preferred was entered, use that)- use the same spelling.