General Questions

Card office will usually offer extended hours on move in days to accommodate students moving in to housing


If your card has stopped working at a location there may be an issue with your card. Please come to our office so we can check that your card is properly functioning. If there is an issue, a replacement can be purchased.

Once you have submitted a photo to GET you will receive an email confirmation or rejection (within 5 days).

If you see your photo has been rejected, review your email. There will be an email from GET with the reason that your photo has been rejected. In most cases, it is because photo  did not follow Passport style guidelines.

As per SDSU policy only the cardholder may pick up their card. No exceptions will be made.

If many cards (10+) are needed please email our office to initiate group processing. Further information/instructions will be provided.

Please contact our office for further information. Our email is [email protected] 

If specific access is needed, please contact your manager/advisor/teacher/lead. They will have to request access control on your behalf.

The Card Office does not issue hold on ID cards. Please contact the department for which the hold was placed. This could include Dining Services, Student Account Services, Student Health Services, etc..

Parking Structure 3 is the closest parking structure for visitor parking to the Card Office.
Levels 1-3 is visitor parking. It is located on the East side of campus. Map is here Click here for map