General Questions

I need my card to move in but I have an early check in time. How can I get my card?”

Card office will usually offer extended hours on move in days to accommodate students moving in to housing

My card has stopped working at a location. How do I get it fixed?

If your card has stopped working at a location there may be an issue with your card. Please come to our office so we can check that your card is properly functioning. If there is an issue, a replacement can be purchased.

I submitted my photo and I.D. Now what do I do to get my SDSUcard?

Once you have submitted a photo to GET you will receive an email confirmation or rejection (within 5 days).

My photo was rejected. Why?

If you see your photo has been rejected, review your email. There will be an email from GET with the reason that your photo has been rejected. In most cases, it is because photo did not follow Passport style guidelines.

Can someone else pick up my card for me?

As per SDSU policy only the cardholder may pick up their card. No exceptions will be made.

I am a faculty member with a large group of students that I need to have obtain SDSU cards for my class. How do I arrange this?

If many cards (10+) are needed please email our office to initiate group processing. Further information/instructions will be provided.

I am a faculty member and am interested to know if its possible to integrate the card technology with some new equipment for our department for inventory tracking/attendance reading. Is this possible with your office?

Please contact our office for further information. Our email is [email protected]

I need access to a specific location. How do I get that access?

If specific access is needed, please contact your manager/advisor/teacher/lead. They will have to request access control on your behalf.

A hold was placed on my card. How do I get it removed?

The Card Office does not issue hold on ID cards. Please contact the department for which the hold was placed. This could include Dining Services, Student Account Services, Student Health Services, etc..

Where is the closest parking structure for visitor parking

Parking Structure 3 is the closest parking structure for visitor parking to the Card Office.
Levels 1-3 is visitor parking. It is located on the East side of campus. Map is here Click here for map

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General Questions